Shanghai Racquet Club and Apartments:: Backup ::New Site Backup::General Manager News

The year is fast drawing to a close and no doubt you have noticed that phase 2 of the apartments are now under construction with piling completed and foundations now being poured. Floor plans of the new apartments are now being printed and we will be sharing them with you very shortly.

The clubhouse project was delayed for some technical issues to be overcome, these have now been solved and we expect fit out work to commence in December. We will be delivering and upgrading the following facilities:

3rd Floor
o Guest Accommodation

2nd floor
o International Restaurant with show kitchen
o Lounge bar with pool table and darts
o Multi function rooms ideal for small meetings and events
o New reception/service centre and main entrance

1st floor
o New Paddles Restaurant
o New Country Market
o Expanded Gymnasium with new equipment
o Additional parking
o Improved toilet, shower, steam and sauna facilities
o Relocation of locker room entrances

During the renovation period the club will operate normally and we will publish the final renovation schedule before the end of the month to keep you in the loop as to what is going on at your club. Whilst there will certainly be some adjustments to be made during this time, I can assure you that we will minimize any inconvenience during the renovation period.

Appointments
IĄŻm pleased to announce the appointment of Mr. Joachim Heineke as Club Manager effective from November 1st 2003. Joachim has extensive experience in hospitality gained in Europe, Russia, Hong Kong, Taiwan and China. He will be in charge of all aspects of the club operation. He will be a very valuable addition to the Executive team and reflects the ClubĄŻs commitment to provide the very best services to you.

Ms Jane Liu has been appointed as Human Resources Manager. Jane joins us from the St Regis Hotel in Pudong. She has extensive experience in the HR field gained from the hotel as well as government.

New position
Ms Yeries Huang has been appointed Property Manager effective from 15th November 2003 handing over her role as Club Operations Manager. Her move is well deserved and she will be developing the Property Management team as well as helping me on phase 2 development.

Other News
We are pleased to add some more channels to the satellite TV system. Namely Star Movies, AXN, and A1. The capacity is currently full, however if you have ideas for channels that can be legally received then please let me know as we will expand the system for phase 2.

Some residents have commented that some undesirable pop ups come up onto the computer screen. Please contact Michael Xue our IT Manager and he will be pleased to tell you how to keep them out.

Keep an eye on the website for details and updates.
o DonĄŻt forget we can arrange that special event for to celebrate the festive season with your friends or colleagues at the club. Call the Catering office for information.

o The Country Market is carrying a whole range of Christmas and festive goodies with more on the way, drop by the store and have a look. If you want us to try and source that special item, please let Lawrence, the store manager, know he will be happy to help.

A few housekeeping issues that we would like to remind members and residents to ensure that the Shanghai Racquet Club and Apartments remains a safe and pleasant environment for everyone.

Speeding: Please remind your drivers that the speed limit on the compound is 20Km - this is the limit. Constant offenders will be barred from entering the compound and members and residents will need to meet their cars outside on the Jinfeng Road. The school bus operators are also being reminded of this important point

I can assure you we will be very intolerant of infringements on this important regulation and the management will be very supportive towards staff members who are enforcing the requirements. There are 100+ children living on the compound and safety is very much our concern.

Drivers Please remind your drivers not to run engines in the car park or at the building entrances. Cleaning of cars is not permitted and should be done at the car wash and not on the compound. There are cases when drivers empty ash cans into the flowerbeds, take out the floor mats and leave the mess all over the car park. If they need to smoke please ask them not to put the stub in flowerbeds.

Shuttle Bus The shuttle bus is for residents and members. Please kindly SHOW your membership card to the driver. The shuttle bus will not make any drop offs or pickups except in the gazetted locations

Pools If you have children, who need to wear diapers, please ensure that waterproof diapers are used in the pool. Naked children will not be allowed in the pools and lifeguards are instructed to ensure that diapers are worn.

Dogs Dogs are welcome, but not welcome inside the clubhouse. Please keep your dogs on leads with the lead in your hand, this is a legal requirement.

With best wishes to you and your family.

Yours sincerely
Shanghai Quality Housing Real Estate Development Co. Ltd
Shanghai Racquet Club and Apartments

Peter J Crowhurst
General Manager